Buying Guides

Lighting Showroom or Maker? What 13 Showroom Sites Say

chirag Choudhary 31 Oct 2026 6 mins read

You walk into a lighting showroom on a Sunday. Hundreds of lights glow above you. One crystal piece catches your eye.

You ask who made it, and the answer is a brand name. You ask about a spare arm in 5 years, and you get a smile and a promise, but nothing on paper.

A lighting showroom is a good place to see and touch a light. But the shop floor rarely tells you who made it, what metal is inside, or who keeps the parts.

Below, you will see what 13 showroom websites put in writing. Then it gives you 5 questions to ask before you pay.

The short answer

Use a lighting showroom to see the light, but ask for the maker, the metal and the spares policy in writing. Of 13 showroom websites we read on 31 Oct 2026, 9 did not say who makes their lights. A maker can answer all three, and can make a custom size in 15–20 days, not 60–120.

What is really going on in a lighting showroom

A showroom sells. A factory makes. Many showrooms do both well, but you should know which one you are talking to.

Who makes it: of 13 showroom websites, 2 said they make their own lights and 1 said it sells imported brands.
Country of origin: 7 of 11 product pages we opened did not state one.
Spare parts: 3 of 13 showroom websites mentioned spare parts anywhere.
Warranty: 7 of 13 gave a warranty with a time, from 1 to 5 years.
Imports: India imported US$466.91 million of lamps and lighting fittings in 2024, and 78.0% came from China.
Shipping time: a sea shipment from China to an Indian port takes about 14 to 20 days, before customs and a truck.

Most lights in India still come from one country. India imported US$606.08 million of lamps and fittings in 2019 and US$466.91 million in 2024. The bill fell by about 23%, but China still sent 78 of every 100 dollars.

So the first question in any showroom is simple: who made this light? On 9 of the 13 websites we read, the answer was not written anywhere. 9 out of 13 is 69%.

The metal is the second question. On 11 product pages, 5 named the base metal, and 4 of those 5 said iron, MS or mild steel. Mild steel is the common steel used for gates and grills, and it rusts when the paint chips.

Time is the third question. An imported custom piece takes 60–120 days. A custom piece from our factory takes 15–20 days, so you wait 3 to 6 times less. 60 divided by 20 is 3, and 120 divided by 20 is 6.

A good showroom also shows you decorative lights in real life. Seeing the light matters. A photo cannot show you how warm a light feels in a room.

How to check it yourself

Ask these 5 questions at the counter, and ask for the answers on the bill or by email.

Ask who made the light and in which city, and look for a name and address on the box.
Ask what metal the frame is, and look for a grade such as 304 stainless steel.
Ask how many days a custom size takes, and compare it with 15–20 days.
Ask who sells a spare arm, glass or holder after 5 years.
Ask for the warranty and the return window in writing, with the number of days.

Lighting showroom study chart: of 13 Indian lighting showroom websites read on 31 October 2026, 4 said who or where their lights are made, 4 of 11 product pages gave a country of origin, 7 gave a warranty term, 3 mentioned spare parts, 4 allowed returns within 7 days — What 13 lighting showroom websites put in writing, 31 Oct 2026. (Chart: JagMag Lights)

We read 13 lighting showroom websites on 31 Oct 2026, in Delhi, Mumbai, Bengaluru, Chennai, Hyderabad and other cities. Only 4 said who makes their lights or where they are made, and only 3 mentioned spare parts.

Return windows were short too. 4 allowed 48 hours or less, and 4 allowed 7 days.

Side by side

What you care about	JagMag (maker)	13 showroom websites
Who made it	Our own factory, Greater Noida	Not stated on 9 of 13
Country of origin	India, on all 420 products	Not stated on 7 of 11 pages
Frame metal	304 stainless steel	Iron or MS on 4 of 11 pages
Custom size	15–20 working days	Imports: 60–120 days
Spare parts	Kept for 10+ years	Mentioned by 3 of 13
See it lit before you buy	Real photos on each page	Yes, in the showroom

Where the other side is better

A showroom lets you see, touch and switch on a light before you pay. We sell online, so you see our lights in real photos.

Returns can be easier too. 4 of the 13 showrooms allow 7 days. We accept returns only for damage or defects reported within 24 hours of delivery. 7 days is 168 hours, which is 7 times our window.

Range can be bigger. One showroom chain lists 7 showrooms, and another site says it has over 1,000 designs. We make 420 lights.

What we do at JagMag

JagMag Lights is a decorative lighting maker with its own factory at Kasna, Greater Noida, making lights since 2015. Every product page names India as the country of origin, and 419 of 420 carry a spare parts line.

Every metal part we make is 304-grade stainless steel, the same grade as a good kitchen sink. 33 spare parts are sold on their own, from glass globes to mounting brackets.

Take our alabaster ball chandelier. The chandelier has 18 balls of real alabaster on a 60 cm stainless steel canopy, with a drop of up to 300 cm. A different ball count or finish takes 15–20 days.

JagMag alabaster ball chandelier with 18 natural alabaster balls glowing on a 304 stainless steel canopy — Our alabaster ball chandelier, 18 stone balls, each with its own warm 3000K LED.

Each alabaster ball is cut and polished by hand, and no two balls look alike. Stone from the earth and warm light bring the kind of harmony Vastu thinking values.

Our lifetime rust warranty covers the steel parts, for orders from 4 Oct 2026. If a part breaks in transit, we send the spare within 7–10 days. Want to know why makers and traders differ? Read lighting manufacturer vs trader and the Bhagirath Palace light market vs a maker.

FAQs

Is it better to buy lights from a lighting showroom or the maker?

A lighting showroom is best for seeing a light; a maker is best for custom sizes, spares and clear answers. In our count, 9 of 13 showroom websites did not say who makes their lights.

How do I know if a showroom light is imported?

Read the country of origin on the box or the product page. Of 11 showroom product pages we read, 7 did not state it, so ask in writing.

How long does a custom light take?

A custom light from our factory takes 15–20 working days. An imported custom piece usually takes 60–120 days, because sea shipping from China alone takes about 14 to 20 days.

Do lighting showrooms keep spare parts?

Some do, but only 3 of the 13 showroom websites we read mentioned spare parts. We keep spares for 10+ years and sell 33 parts on their own.

What warranty should I ask for?

Ask for a written warranty with a time and a list of what it covers. 7 of 13 showroom websites gave a term of 1 to 5 years; our lifetime warranty covers rust on stainless steel parts.

Nature gives the material. Human hands give it meaning. Vastu inspires harmony. Light brings it to life. That is JagMag.

See our alabaster lighting, made in our own factory. Not sure what fits your room? Talk to us on WhatsApp and send us a photo of your room.