Black LED Wall light

We’re happy to offer COD for many areas! We partner with reliable third-party couriers like DTDC, Nimbus Post, FedEx, and Delivery to get your order to you. While we’re always working to expand COD options, there might be a few places where it’s not available yet. The easiest way to check if COD is available for your area is to simply proceed to checkout and see the available payment options.

That’s a great question, and we completely understand your concern! Transparency and trust are important to us too. Here are a few ways you can learn more about Jagmag Lights:

• Check us out online! Do a quick web search for “Jagmag Lights” or “Jagmag Lights projects.” You’ll find articles and mentions in various publications showcasing our work. 
• See what others are saying! We’re proud of the happy customers we’ve served. Check out our customer testimonials on our website to see what others have experienced. (Press Release)
• We’re here to help! Feel free to reach out to our friendly customer service team if you have any questions. We’re always happy to chat and provide any additional information you might need.

We’re confident that once you learn more about Jagmag Lights, you’ll feel comfortable placing an order. We’re committed to providing high-quality products and exceptional customer service.

We take pride in the quality of our products and packaging, but sometimes accidents happen during shipping. Don’t worry, we’ve got you covered!

• Transportation Damage: If your order arrives damaged, simply shoot us an email at jagmaglights@gmail.com or reach out through our contact us page within 24 hours of receiving it. We’ll be happy to replace your entire product or the damaged part, free of charge, once we verify the issue.

• Manufacturing Defect: In the rare case of a manufacturing defect, just follow the same steps as above to let us know. We’ll quickly replace the faulty part or product without any hassle.

Our goal is to ensure you have a fantastic experience with Jagmag Lights. If you have any questions or concerns, please don’t hesitate to reach out!

e understand that sometimes things don’t work out as planned. If you’re not happy with your Jagmag Lights purchase, no worries! Here’s how our return and refund policy works:

• Hassle-free Returns: You have 24 hours from receiving your order to request a return or exchange. Just head to your account, navigate to your orders, and easily initiate a return request.
• Speedy Resolution: Our friendly customer service team will be in touch shortly to verify the reason for your return and guide you through the process.
• Clear Communication: We recommend giving our return and refund policy a quick read (link to policy here) for all the details. It will answer any questions you might have about what’s eligible for return and how the process works.

Our goal is to make your return or exchange experience as smooth as possible. If you have any questions, please don’t hesitate to contact us!

While we don’t typically offer in-house installation, our lights are designed to be user-friendly! Most can be installed by a regular electrician. Want some extra help? We’ve got you covered there too!

We offer a handy video call feature where you can connect with our team and get step-by-step guidance for your electrician during installation. This ensures everything goes smoothly and your new lights are up and shining in no time!